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Terms

Terms of use and sale

Last updated 1 October 2026

These terms apply when you use digitunes.co, create a Digitunes account or buy a product from us. Please read them before you buy. If anything is unclear, email info@digitunes.co or use our contact form.

1. About these terms

digitunes.co is run by Digitunes Media, Jogeshwari West, Mumbai, Maharashtra, India (“Digitunes”, “we”, “us”). By creating an account or placing an order, you agree to these terms and to our privacy notice. Nothing in these terms takes away rights you have under consumer protection law.

2. Your account

  • You need an account to buy. You must be 18 or older, and the details you give us must be true and kept up to date.
  • Keep your password private. You are responsible for what happens in your account, so tell us straight away if you think someone else has used it.
  • You can delete your account at any time from your account page. We keep invoices for as long as tax law requires.

3. What you get when you buy

  • When you buy a product you get a personal, non-exclusive, non-transferable licence to use it, as described on that product’s page. You don’t buy the product itself or any intellectual property in it.
  • Your license key is for you (or, if you buy for a business, for that business). Don’t share, publish, sell or rent it, and don’t share download links.
  • If a product page sets out extra licence terms (for example, how many computers you can use it on), those terms apply to that product as well.

4. Prices, tax and payment

  • Prices in Indian rupees include GST. Buyers outside India pay in US dollars. Your invoice shows the tax.
  • The price you pay is the one shown when you place the order. We may change prices for future orders.
  • Payments are handled by our payment partners (Razorpay or PayU) on their secure pages. We never see or store your full card or bank details.
  • Each purchase is a one-time payment. There are no subscriptions and nothing renews automatically.
  • Businesses registered for GST can enter their GSTIN at checkout to get a tax invoice in their name.

5. Delivery

All our products are digital. Nothing is shipped. As soon as your payment is confirmed, your license key and any downloads appear in your account, and we email you a receipt and your GST invoice. This usually takes less than a minute. If you haven’t received your order within 24 hours of paying, email info@digitunes.co with your order number and we’ll sort it out.

6. Refunds and cancellations

Because digital products are delivered instantly and can’t be returned, all sales are final once your license key or download has been delivered. We will give you a full refund if:

  • you paid but the product was not delivered, and we can’t deliver it within a reasonable time;
  • the product doesn’t work as described on its page, you told us about it, and we couldn’t fix it or give you a working version within a reasonable time; or
  • you were charged more than once for the same order.

To ask for a refund, email info@digitunes.co with your order number within 7 days of your purchase and tell us what went wrong. We reply within 2 working days. Approved refunds go back to the payment method you used, normally within 5 to 7 working days depending on your bank. When we refund an order, its license key is switched off and its downloads are removed from your account, and we issue a credit note.

You can cancel an order that hasn’t been paid yet simply by not completing the payment. Once an order is paid and delivered it can’t be cancelled, except as a refund under this section.

7. Fair use

Don’t use our website or products to break the law, to harm others, or to try to get around license checks or security. Don’t copy, resell or redistribute our products except as your licence allows.

8. Our intellectual property

The website, our products, names, logos and content belong to Digitunes or the people who licensed them to us. These terms don’t give you any rights in them except the licence in section 3.

9. Updates and support

Where a product page says updates are included, you can download them from your account. Email info@digitunes.co for help with anything you’ve bought.

10. Our responsibility to you

We sell our products with reasonable care and skill, as described on their pages. As far as the law allows, we aren’t responsible for losses that weren’t foreseeable, for indirect losses, or for losses caused by events outside our reasonable control, and our total responsibility for any order is limited to the amount you paid for it. This doesn’t limit any responsibility the law doesn’t allow us to limit.

11. Suspending or closing accounts

We may suspend or close an account, or switch off a license key, if it is used to break these terms, for fraud, or if a payment is reversed. Where reasonable we’ll tell you first and explain why.

12. Privacy

Our privacy notice explains what personal data we collect and how we use it.

13. Changes to these terms

We may update these terms, for example when we add products or the law changes. The version shown when you place an order applies to that order. We’ll change the date at the top when we make changes.

14. Law and disputes

These terms are governed by the laws of India. If a dispute can’t be settled by talking to us first, the courts at Mumbai, Maharashtra have jurisdiction, without affecting your right to approach a consumer commission where the law allows.

15. Complaints and grievance officer

If you have a complaint, email info@digitunes.co, or use our contact form. We acknowledge complaints within 48 hours and aim to resolve them within one month. You can also write to us at Digitunes Media, Jogeshwari West, Mumbai, Maharashtra, India.